A Day In The Life
This section provides an overview of what a typical day looks like for a Flex Associate at Distinktive Merch Co. It outlines day-to-day responsibilities, common tasks, and how this role supports different areas of the shop as needed. Flex Associates play a key role in keeping operations running smoothly by assisting with production, organization, customer support, and general shop tasks.
Use this as a reference to understand daily expectations, workflow flow, and where flexibility and teamwork are most important.
No matter what your Day to Day looks like, remember to:
be distinktively accountable!
A Day In The Life
Purpose: To ensure consistency, communication, and efficiency throughout each workday — keeping all team members aligned and the shop running smoothly from open to close.
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1. Clock In – Work Ready
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Arrive on time, dressed appropriately, and ready to work.
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Greet team members and settle in quickly.
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Phones away in lockers(Trello, communication with offsite employees or vendors, etc.).
2. Check Trello / Job Board
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Review Trello first thing to see your assignments and production priorities for the day.
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Check for any notes, comments, or new cards from management.
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Make sure you review what’s active, what’s pending, and what’s complete.
3. Check In with Chain of Command
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Communicate your plan for the day with the appropriate lead:
- 1st: Azar(for production)
- 2nd: Emily
- 3rd: Sarah
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Discuss workflow order, pressing priorities, and any shipping or prep tasks that need to be done first.
4. Process & Ship Orders
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Begin the day by packaging and shipping any orders ready to go out.
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Double-check order accuracy, addresses, and tracking numbers before sealing.
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Update Trello once the order has shipped and mark it complete.
5. Production – Until UPS Arrives
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Focus on production tasks such as printing, picking, sorting, or preparing blanks.
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Stay organized and communicate if delays or issues arise.
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Keep your workspace tidy and tools clean as you go.
6. UPS Arrival
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When UPS arrives:
- Check in all incoming shipments immediately.
- Cut DTF prints.
- Sort blanks and prints accurately into their designated bins or areas.
- UPDATE TRELLO and check boxes are applicable blanks and prints that have arrived on their respective cards.
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If all items for orders are checked in, place invoices into the ‘finished’ basket hanging on Sarah’s desk.
7. Continue Production + Begin Daily Maintenance
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Resume production once deliveries are handled.
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Begin assigned daily cleaning and maintenance tasks during slower periods or as directed.
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Maintain awareness of your space — clean as you go to avoid end-of-day clutter.
8. End-of-Shift Check-In
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Check in again with your chain of command before clocking out.
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Review what was completed and what’s pending.
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Note anything that needs follow-up or attention for the next shift in Trello.
9. Closing Checklist (if Closer)
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Complete all items on the closing checklist before leaving inlcuding:
- Clean production area and storefront.
- Remove cardboard and trash.
- Power down equipment safely.
- Verify all Trello tasks are updated.
- Lock up and ensure the building is secure before departing.